Privacy Policy

At WP HelpDesk, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights as a customer.

Information We Collect

Personal Information: When you register, purchase a service, or submit a support ticket, we collect your name, email address, phone number, and payment details. This information is necessary to provide you with our services.

Technical Information: We collect technical data like IP addresses, browser type, and device information to improve our website and ensure secure transactions.

Support Data: Any information you provide in support tickets, including login credentials, screenshots, or server details, is treated as confidential.

How We Use Your Information

• To process orders and deliver services
• To communicate with you about your support tickets
• To improve our services and website performance
• To comply with legal obligations

Data Security

• We use SSL encryption to protect your data during transmission.
• We restrict access to your information to authorized personnel only.
• We do not sell or share your information with third parties, except as required by law.

Your Rights

• You can request a copy of the data we have about you.
• You can ask us to delete your data or correct inaccuracies.
• You can opt out of marketing emails at any time.

Third-Party Services

We may use third-party services like payment processors, which have their own privacy policies. Please review their terms as well.

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at support@wp-helpdesk.com.

Effective Date: 05/06/2025

Thank you for trusting WP HelpDesk with your website support needs. We are committed to safeguarding your privacy.